'How do I use the CCTV monitor?'MUMBAI: A CCTV monitor installed in Ghatkopar station manager S PJagtap's office is not serving its desired purpose . "I have noworking knowledge about it. The contractor appointed by CentralRailway (CR) installed this monitor more than two months agowithout educating me about its elementary operations . I have triedoperating it through trial and error, but I can't understand how itfunctions,'' said Jagtap. Generally the sets are installed in RPF chowkies at nodal stationswhile at smaller stations they are kept in station masters'offices. The purpose of a CCTV is to prevent crime and aidinvestigations as the data collected can be stored for up to fivedays. The CCTV monitor at Ghatkopar station was installed in Jagtap'soffice as there is no RPF chowkie there. However, one wonders howmuch justice the station master can do to his newly-addedresponsibility along with his other duties. Jagtap said there was a proposal to install 16 CCTVs at Ghatkopar.However, as he fiddled with the buttons on the regulator projector,the screen showed views from only three cameras. One of which isprojected to the ceiling. Even the clock was twenty minutes behind. "I am clueless on the know-how of these CCTVs. I even can'tfigure out if the CCTVs are working as I don't know where they arelocated. I wasn't given any information about their locations,''said Jagtap. Jagtap said even the service personnel couldn't help him." Theservice personnel come here periodically but say they don't knowhow the equipment works. One of them even asked me to show him howto operate it,'' he said.
Chief PRO S C Mudgerikar said CR appointed contractors through itssignal and technology department. "The contractor , has to explainto the RPF or the railway staff how to use the monitor. Queries canalso be cleared at the time of supervision. I am sure such problemsare rectified if and when they are brought to our notice,'' saidMudgerikar.
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